Service support was provided to 1715 small and medium-sized businesses

As of beginning of 2014, the service support of existing businesses within the fourth direction of "Business Road Map - 2020" was transferred to the local executive bodies under the jurisdiction of the National Chamber of Entrepreneurs "Atameken". The director of the Regional Chamber of Entrepreneurs Karlygash Aralbekova briefed the journalists on how this work is set up in Zhambyl region.

- Karlygash Amirovna, every year the role of the Regional Chamber increases in social and economic development. One of the factors, which affected it was the participation of the Chamber in the implementation of "Business Road Map - 2020". At what level was service support provided to the existing business in the past year?

- Before we talk about the results, it should be noted that the service support is rendered free of charge to small and medium-sized businesses in all sectors of the economy. We have tried to support primarily rural entrepreneurs, including those operating in the most remote corners of our region. Services are provided in eight directions without the involvement of the consulting companies, including those related to taxes and accounting, implementation of management systems, services, customs procedures, legal and other services.

- What difficulties were encountered in the initial phase?

- Of course, first of all, it is confusion and ignorance of entrepreneurs. Many of them were actually aware in what areas was service support provided and, most importantly, that it is free. Therefore, we decided not to wait until the business representatives will come to see us and approached people ourselves. Three times a week, we visited the wholesale and retail markets, conducted explanatory work with self-employed citizens. It is worth noting the constructive position of the administration of the market "Aul Bereke", which allowed to organize advocacy work through the local radio shack. However, despite this, there were also funny moments. Seeing well dressed young people, the traders took them for representatives of state regulatory agencies and immediately started to make excuses, saying that they do not have tax debts, all laws are enforced ... we had great difficulty with breaking the ice of mistrust, which ultimately had beneficial impact on the results of the campaign of service support to existing businesses.

And they are as follows: 2558 services were rendered in 2015 to 1715 small and medium-sized businesses. Among the most popular: legal services - 921, financial and accounting - 827, service marketing - 523.

- Representatives of what sectors often resort to the Chamber?

- If to structure the beneficiaries, more than 800 entities are engaged in wholesale and retail trade, the smallest number - two companies engaged in the industry associated with the mining and quarrying.

The effectiveness of aid clearly confirms this fact: out of 80 developed business plans 37 were approved by banks and other financial institutions for borrowing of funds under the state program of business support.

- Karlygash Amirovna, please give specific examples.

- If to list all, there is hardly enough newspaper space, so I will quote just a few. Thus, the peasant farm of Tursimbeta Spanalieva bought the baler “Famazol Z511-bale” for 2.8 million tenge through "KazAgroFinance". Individual businessman Anar Zhienbaeva managed to get a loan at a local branch of JSC "Halyk Bank of Kazakhstan" in the amount of 40.2 million tenge for the construction of the restaurant with a banquet hall in the village of Kumaryk. Tazhibekova took the loan in the same bank and under the same program "Business Road Map - 2020" in the amount of nine million tenge for the purchase, repair and reconstruction of commercial real estate for the purpose of opening a store for the sale of consumer goods.

- Can we say that the service support has helped to expand the horizons of entrepreneurs?

- Without a doubt. We faced such situations, when some entrepreneurs did not understand the importance of the proposed by the Regional Chamber optimal solutions for the further development of their business. For example, an individual entrepreneur Berkenov was very skeptical of the suggestion to create a business site to promote his culinary products. As a result, experts have developed a multi-chamber online store, in which they not only laid out information about the company, but also colorful pictures with the prices of each item for production.

IE "Takhir", LLP "Nur Altyn" with sausages and other small and medium-sized businesses were not disappointed.

- What help is provided in other areas?

- We prepared documents for registration of 12 start-ups, 27 were re-registered, including modification, elimination and other points. More than 120 drafts of contracts were compiled for businesses: sale, rent, trade secret, the paid services and other. There were prepared tax  accounting reports for 265 businesses, prepared, business sites were developed for 15 subjects for conduction of business via the Internet.

- Karlygash Amirovna, what are the plans for the current year?

- Another feature of the service support of existing businesses is its continuity: by condition on 25^th of  January 2016, services were provided  to 204 enterprises. In general, before the end of 2016, we plan to cover 1706 business entities within all eight areas.

- Thank you for the interview.

Prepared by Darkhan BAYTUOV