Let’s meet warmly Chinese tourists
Tour guides, which will be able to work with the Chinese tourists, will be trained in Astana
At the hotel complex "Duman" was held a training seminar for the training of tour guides of the capital, organized by NCE RK "Atameken" in conjunction with the Chamber of Commerce by the order of the Ministry for Investment and Development of Kazakhstan.
According to the organizers, tour guides will teach the basic skills of working with Chinese tourists, familiarize them with the tourist market of China on the eve of the international specialized exhibition "EXPO 2017", as well as the China Tourism Year in Kazakhstan in 2017.
This year the Ministry of Investment and Development of the Republic of Kazakhstan and the State Administration on Tourism Affairs of the Republic of China signed a memorandum of understanding on simplification of group tourist trips of Chinese citizens to the Republic of Kazakhstan.
Classes are held three days for 6 hours by an instructor of the Chinese Academy of Tourism of Urumqi Ms. Li Li and instructor of the Eurasian National University. L.N. Gumilyov Aday Seken-uly.
In addition to theoretical knowledge, instructors prepared practical exercises for tour guides, during which they had to apply their knowledge and skills to address situations that they can encounter while working with Chinese tourists.
The training seminar was attended by over 90 participants from the tourism industry, including managers and tour guides of 11 tourist companies, teachers and graduate students of the Eurasian National University, as well as private guides.
Most participants are fluent in the Chinese language, for the rest the organizers provided services of simultaneous translation.
Upon completion of the training seminar, all participants of the event were awarded with certificates.
According to the organizers, training seminars will help to provide quality service for the comfort of Chinese tourists in Kazakhstan.
It is planned to hold a similar training workshop in Almaty.